Welcome to the Office of Consumer Services
Utah's utility consumer advocate, representing residential, small commercial and agricultural consumers of natural gas, electric and telephone public utilities.
News and Current Issues
On March 15, 2013, the Public Service Commission approved an uncontested settlement and issued a certificate of public convenience and necessity (CPCN) authorizing construction of the Sigurd – Red Butte No. 2, 345 kV transmission line.
Rocky Mountain Power requested pre-approval from the Public Service Commission for a major emissions reduction project at the Jim Bridger steam electric plant. The Office opposes pre-approval because too much uncertainty exists due to a delay in the EPA issuing a relevant decision.
On March 1, 2013, Rocky Mountain Power customers will experience a small rate increase due to the first true-up under the Energy Balancing Account mechanism.
In 2008 Manti Telephone Company (Manti) asked the Public Service Commission (Commission) to authorize an increase in the amount of money it receives from the Utah Universal Service Fund (UUSF) to about $3.4 million. The investigation into this request has been ongoing intermittently since then. On December 28, 2012 the Commission issued its Confidential Order awarding Manti a small percentage of the amount it requested and requiring the company to repay certain excess previous UUSF disbursements. On January 28, Manti requested reconsideration of the Commission's order. On February 15, the Commission granted reconsideration solely to consider the repayment schedule for the excess UUSF disbursements. A schedule has been set to consider that issue in April and May. In addition to this limited issue, larger questions about how much UUSF should be given to Manti will be ongoing in future cases since Manti has asserted that it will not be able to continue providing service under its current circumstances.
The Public Service Commission has approved two new wireless Lifeline providers: Budget Wireless and Q-Link.